Title: ERP Application Analyst I

Employee Classification: Professional F/T 52 Wks Unit

Department: Enterprise Computing Services

Salary Range: Commensurate with Experience

Who we are:

We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.

We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri's four-year colleges/universities than anyone else.

We value Diversity, equity & inclusion: STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.

What you get:

Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.

Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.

Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.

Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.

Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.

The basics of this position:

Under general direction, performs application installations, upgrades and administration for district wide ERP-application on Linux systems. Primarily responsible to keep the ERP system itself upgraded and current per College needs. Performs upgrades and maintenance of Oracle components of the ERP in all environments including troubleshooting associated problems and enforcing database security practices.

What you'll do:

• Upgrades and maintains configuration of vendor-provided upgrade tools for all environments.
• Uses vendor-provide upgrade tool to upgrade and patch ERP application in all environments and maintain.
• Implements new Banner application versions and components; updates, applies application fixes, and monitors servers for active and required processes.
• Troubleshoots ERP application problems for both back-office and self-service users; recommends and implements solutions and assists team members by performing or assigning tasks that support enterprise, departmental or site projects.
• Assists in educating college employees with technical problems related to administrative software and databases.
• Administer Banner servers during application upgrades and patching and troubleshooting activities.
• Assists team by updating, applying fixes, monitoring and tuning the relational databases for a variety of servers running Linux operating systems.
• Monitors and enforces security practices for the Banner enterprise servers.
• Creates and maintains user and system accounts in accordance with college policy and industry best practices for data security. Sets user privileges and access controls within the database environment.
• Diagnose and repair production application program problems while releasing them to production.
• Participates in the formal system change management process and is responsible for ensuring that database changes are tested and perform as intended.
• Works with Development to package the releases and deploy them in to production environment.
• Performs other job-related duties as assigned.
  
  
  
  
  
  

Education, experience, and other requirements:

Bachelor's Degree is required. Three (3) or more years of relevant full time experience supporting an enterprise-level administrative system is required. Demonstrated knowledge of Banner system is a plus. Certification in systems and applications to be supported may be considered an equivalency for experience requirements.

Preferred Qualifications: